Certified used apple products
Shipping & Returns
Shipping Policy
ishopone strives to offer fast, flexible shipping to customers. We understand that you are constantly balancing the need for fast shipping with the desire to reduce your costs, so we offer a range of options that can accommodate any situation.
You are responsible for inputting the correct shipping address and freight option for all purchases from the Site. We will not be liable for any delays or loss of shipments sent to addresses that you have input incorrectly.
All shipments are FOB Origin. You take ownership of the product, and therefore risk of loss passes to you, once the carrier picks up the package.
International Shipments
International shipments are NOT insured. An additional fee for insurance will be added to the invoice.
You are responsible for all customs fees, taxes, and duties, and any other fees associated with the shipment.
Return & Exchange Policy
30 Day Return Policy
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ishopone is pleased to offer our valued customers the following 30 Day Return Policy. This policy does not apply to any devices purchased via auction. Any return policies applicable to specific items listed for auction will be provided along with the other terms and conditions of auction on the applicable auction page.
Terms and Conditions for Returns
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Returns must be submitted within thirty (30) days of the invoice date. Returns submitted past thirty (30) days may be accepted in our sole discretion and will require approval from management.
No item will be accepted without prior authorization. Returned items will go through a verification process to ensure that the item returned is what was authorized. Unauthorized items will be returned to the customer and no return will be issued.
All authorized return items must have any locks (iCloud, Google, Find My iPhone, etc.) cleared before they are returned.
Authorized returns will be issued an RMA number by us. All RMA numbers issued are valid for fourteen (14) days.
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The customer is responsible for all return shipping costs.
Any item that is returned in a condition different than what was shipped out may be rejected for return.